Terms and conditions

Introduction

The following Terms and Conditions ("Terms") govern your use of Thunderbolt Casino (the "Site" or "Service"), including any games, software, or services provided by Thunderbolt Casino. By accessing the Site, you agree to be bound by these Terms.

Account Registration

1. Eligibility: To register an account with Thunderbolt Casino, you must be at least 18 years old and a resident of a country where online gaming is permitted.
2. KYC and Verification Requirements: You will be required to provide identification and proof of address upon registration or when making withdrawals. This may involve providing documentation such as a passport, driver's license, or utility bill.
3. Responsibility for Account Security: You are responsible for maintaining the security and confidentiality of your account login credentials.

Deposits and Withdrawals

1. Accepted Payment Methods: Thunderbolt Casino accepts various payment methods, including Visa, MasterCard, Neteller, and Bitcoin.
2. Minimum and Maximum Limits: Minimum deposits start at AUD 20, while maximum limits are AUD 5,000 for most deposit methods.
3. Processing Times and Fees: Deposits are processed instantly, with no fees applied. Withdrawals via bank transfer may take up to 3-5 business days, while e-wallet withdrawals are processed instantly.
4. Anti-Money Laundering Policy: Thunderbolt Casino is committed to preventing money laundering and adheres to all applicable anti-money laundering regulations.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses will be credited to your account upon meeting the specified requirements.
2. Wagering Requirements: Wagering requirements for bonuses are 35x the bonus amount, with a maximum bet of AUD 5 while the bonus is active.
3. Expiry and Abuse Clauses: Bonus offers have an expiration date, after which they will be forfeited if not used. Abuse of bonus policies may result in account suspension or closure.

Gameplay and Fairness

1. RNG Usage: Thunderbolt Casino uses a Random Number Generator (RNG) to ensure the integrity of games.
2. Game Malfunctions: In the event of a game malfunction, your bet will be refunded.
3. Limits on Play and Responsible Gaming Tools: You may set limits on play through our responsible gaming tools.

Responsible Gambling

1. Self-Exclusion Options: You may self-exclude from playing for up to 6 months or permanently by contacting our support team.
2. Deposit, Wager, and Session Limits: You can set limits on deposits, wagers, and sessions through your account settings.
3. Help and Support Links: We provide links to organizations that offer help with problem gaming.

Prohibited Activities

1. Bonus Abuse: Engaging in bonus abuse, including but not limited to arbitrage or bonus surfing, is strictly prohibited.
2. Fraud, Collusion, or Manipulation: Any form of cheating, collusion, or manipulation will result in immediate account closure and possible legal action.
3. Use of Bots or Automated Systems: The use of automated systems or bots to play games is not permitted.

Account Suspension and Closure

1. Voluntary Account Closure: You may close your account at any time by contacting our support team.
2. Breach of Terms: Failure to comply with these Terms may result in account suspension or closure.
3. Inactivity and Dormant Accounts: Accounts that have been inactive for over 12 months will be considered dormant and subject to deletion.

Privacy and Data Protection

1. Information Collected: We collect information necessary to provide our services, including but not limited to name, address, and payment details.
2. Use and Storage of Personal Data: We use your data for the purposes specified in these Terms and may store it securely on our servers or those of our affiliates.
3. GDPR Compliance: Thunderbolt Casino complies with all applicable GDPR regulations.

Limitation of Liability

1. Losses: You acknowledge that losses incurred while playing games are not refundable, except as provided in these Terms.
2. System Errors: We are not liable for system errors or technical issues that may affect gameplay.
3. Third-Party Links: Thunderbolt Casino is not responsible for any content or services offered by third-party links.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.
2. Notification of Changes: Any changes will be posted on our website, and it is your responsibility to check for updates before continuing to use our services.

By accessing the Site, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions.